THIS IS THE WORST TRAVEL AGENCY EVER AND HAS THE MOST RUDE AGENT ESPECIALLY RIMMA. DON'T EVER WORK WITH THEM AS THEY ARE NOT VERY HELPFUL AND VERY RUDE. I CONTACTED THEM AND PAID FOR THE TRAVEL VOUCHER AND INSURANCE SINCE I WILL GO THE CONSULATE MYSELF TO APPLY FOR TOURIST VISA. HOWEVER THE OTHER AGENT (JULIA) DID NOT ADVISE ME THAT I NEED TO GET AN APPOINTMENT (THIS IS AFTER I ASKED HER IF EVERYTHING IS GOOD WITH THE DOCUMENTS THAT I PREPARED). AND SO, I CALLED THEIR AGENCY THE NEXT DAY TO ASK ABOUT SOMETHING AND THIS AGENT NAMED RIMMA TOLD ME THAT I NEED TO HAVE AN APPOINTMENT. SO I TOLD HER THAT JULIA DID NOT INFORM ME ABOUT GETTING AN APPOINTMENT. AND SHE ANSWERED "IT IS NOT OUR DUTY TO TELL YOU THAT THERE IS AN APPOINTMENT". AND SO I TOLD HER WHAT IS THE WEBSITE TO APPLY FOR APPOINTMENT, SHE SAID "YOU GO TO GOOGLE".. SHE IS THE MOST UNPROFESSIONAL AND RUDE AGENT THAT I HAVE ENCOUNTERED. I WILL NEVER WORK WITH THIS AGENCY EVER! DON'T WORK WITH THEM AS THEY VERY UNHELPFUL AND RUDE!
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Post CommentTHIS IS THE WORST TRAVEL AGENCY EVER AND HAS THE MOST RUDE AGENT ESPECIALLY RIMMA. DON'T EVER WORK WITH THEM AS THEY ARE NOT VERY HELPFUL AND VERY RUDE. I CONTACTED THEM AND PAID FOR THE TRAVEL VOUCHER AND INSURANCE SINCE I WILL GO THE CONSULATE MYSELF TO APPLY FOR TOURIST VISA. HOWEVER THE OTHER AGENT (JULIA) DID NOT ADVISE ME THAT I NEED TO GET AN APPOINTMENT (THIS IS AFTER I ASKED HER IF EVERYTHING IS GOOD WITH THE DOCUMENTS THAT I PREPARED). AND SO, I CALLED THEIR AGENCY THE NEXT DAY TO ASK ABOUT SOMETHING AND THIS AGENT NAMED RIMMA TOLD ME THAT I NEED TO HAVE AN APPOINTMENT. SO I TOLD HER THAT JULIA DID NOT INFORM ME ABOUT GETTING AN APPOINTMENT. AND SHE ANSWERED "IT IS NOT OUR DUTY TO TELL YOU THAT THERE IS AN APPOINTMENT". AND SO I TOLD HER WHAT IS THE WEBSITE TO APPLY FOR APPOINTMENT, SHE SAID "YOU GO TO GOOGLE".. SHE IS THE MOST UNPROFESSIONAL AND RUDE AGENT THAT I HAVE ENCOUNTERED. I WILL NEVER WORK WITH THIS AGENCY EVER! DON'T WORK WITH THEM AS THEY VERY UNHELPFUL AND RUDE!