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الموقع الإلكتروني البريد الإلكتروني

الجزع للصناعات

الجزع للصناعات المعلومات
Business Activity/Category:المعادن والفولاذ > معادن - مصنعو ومهندسو معادن
المدينة:الشارقة
البلد:United Arab Emirates
الهاتف:
  • SHJ:06-5573406      (+971 6 5573406) or (065573406)
الفاكس:
  • SHJ:06-5573407      (+971 6 5573407) or (065573407)
ص.ب:8416
Location:SAIF Zone
الموقع الإلكتروني:

Your customers are more empowered than ever before, and they want to control when, how and even if they interact with you. In our texting, twittering, blogging world, the game is rapidly changing, yet youre still feeling the traditional pressures of how to service and support your customersincluding keeping costs down, resolving problems faster, reducing agent turnover, and uncovering cross- and up-sell opportunities. Lets face it. Your brand is on the line and its built through service. You need to make each of your thousands of customers feel like your only customer. That means interacting with them via their preferred channels and paces, while adapting to their behaviors, context and intent. You need to be proactive and even invisible sometimes. That means resolving issues before your customers even know they have them and facilitating interactions youre not even invited to. And you need to wow your customers. That means capturing and building organizational knowledge every day that resolves issues quickly, and when that doesnt work, diagnosing and fixing problems remotely. Consonas CRM software product suite facilitates effective and efficient service interactions across proactive, assisted and self-help channels and communities. The only CRM vendor focused entirely on service and supportwith a comprehensive, integrated point solution mix and the expertise to match, Consona CRM helps medium to large enterprises with customer service, technical support and/or IT helpdesk operations balance todays issues with tomorrows requirements. All the best ideas are right in front of you. Well help you listen to your customers.

Location Map

SAIF Zone
الشارقة
United Arab Emirates

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